Tag: Ryanair

Parlez vous English?

OK, si vous venez en Angleterre, il y a des chances que vous parliez anglais. Mais de la à comprendre un mail d’une compagnie irlandaise qui vous a vendu un vol – en euro, en France- il y a une marge, non?

Pourtant, pas plus tard que le mois dernier, mon père venait me visiter et il reçoit ce mail de Ryanair:

“IF YOU MADE YOUR RESERVATION ON OR AFTER THE 21ST MAY 2009 YOU MUST CHECK-IN ONLINE AND PRINT YOUR BOARDING PASS FOR PRESENTATION AT BOTH AIRPORT SECURITY AND AT THE BOARDING GATE. PLEASE NOTE THAT AIRPORT CHECK-IN IS ONLY AVAILABLE TO PASSENGERS WHO BOOKED BEFORE THE 21ST MAY 2009 AND PAID FOR THIS SERVICE”

Je passe les details, truc habituel avec Ryanair, vous devez payer en plus pour vous enregistrer à l’aéroport si vous avez acheté votre billet avant le 21 Mai. Donc, ça fait quatre mois que Ryanair a l’argent de mon père mais si il veut voyager, il faut qu’il paye en plus; chose habituelle, il faut le savoir.

Donc sachez que sous des déguisements de vols à petits prix, on se retrouve vite à payer plus qu’au départ; si on la chance que le vol que nous avons reservé et payé existe toujours. Sinon, on se retrouve à chercher un autre vol à la dernière minute. Combien de temps cela va t-il nous prendre pour nous rendre compte que ces compagnies nous prennent pour des débiles? Et on tombe dedans parce que c’est “pas cher”. Oui d’accord, mais quand on se fait avoir, ça coute plus cher. L’argent est dur à gagner en ce moment, on va continuer combien de temps à se faire avoir avec de fausses économies?

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Pay as you book, check-in and board: travel Ryanair

The best joke I’ve heard in ages is this bloke serves a beer to Ryanair’s boss “That’ll be £1″. Seems cheap hmm??” Well, if you want that in a glass it will be £2.00.

Now you can add a third caveat. “Si tu veux que je te la donne maintenant, ça va te couter une livre de plus”. Oh you don’t understand, well I am sorry, I thought everybody spoke French. Oh no, I forgot the world has changed and everybody speaks English now. Or so does Ryanair’s boss O’Leary thinks.

My Dad gets this email in English a few days before travelling between Toulon and Bristol:

“IF YOU MADE YOUR RESERVATION ON OR AFTER THE 21ST MAY 2009 YOU MUST CHECK-IN ONLINE AND PRINT YOUR BOARDING PASS FOR PRESENTATION AT BOTH AIRPORT SECURITY AND AT THE BOARDING GATE. PLEASE NOTE THAT AIRPORT CHECK-IN IS ONLY AVAILABLE TO PASSENGERS WHO BOOKED BEFORE THE 21ST MAY 2009 AND PAID FOR THIS SERVICE”

So, not only is this in English but it says that if you want to check in you need to pay extra. How are you going to travel if you don’t check in? Was this made clear to the client when he booked? I think not.

The old man paid, travelled with them as I was waiting at the other end but refuses to travel with them again. Can’t blame him.

How do they get away with it? I know that they’re cheap but they have a website that still does not give you a full price until you’re almost at the end of the booking process, they undoubtedly pay their staff a pitance -considering their sorry faces- and now they charge you extra when you turn up at the airport. How much longer do we keep giving our hard earned cash to companies like that?