The best joke I’ve heard in ages is this bloke serves a beer to Ryanair’s boss “That’ll be £1″. Seems cheap hmm??” Well, if you want that in a glass it will be £2.00.
Now you can add a third caveat. “Si tu veux que je te la donne maintenant, ça va te couter une livre de plus”. Oh you don’t understand, well I am sorry, I thought everybody spoke French. Oh no, I forgot the world has changed and everybody speaks English now. Or so does Ryanair’s boss O’Leary thinks.
My Dad gets this email in English a few days before travelling between Toulon and Bristol:
“IF YOU MADE YOUR RESERVATION ON OR AFTER THE 21ST MAY 2009 YOU MUST CHECK-IN ONLINE AND PRINT YOUR BOARDING PASS FOR PRESENTATION AT BOTH AIRPORT SECURITY AND AT THE BOARDING GATE. PLEASE NOTE THAT AIRPORT CHECK-IN IS ONLY AVAILABLE TO PASSENGERS WHO BOOKED BEFORE THE 21ST MAY 2009 AND PAID FOR THIS SERVICE”
So, not only is this in English but it says that if you want to check in you need to pay extra. How are you going to travel if you don’t check in? Was this made clear to the client when he booked? I think not.
The old man paid, travelled with them as I was waiting at the other end but refuses to travel with them again. Can’t blame him.
How do they get away with it? I know that they’re cheap but they have a website that still does not give you a full price until you’re almost at the end of the booking process, they undoubtedly pay their staff a pitance -considering their sorry faces- and now they charge you extra when you turn up at the airport. How much longer do we keep giving our hard earned cash to companies like that?